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Frequently Asked Questions

Where are you located?

While physically located in San Antonio, AW Wellness utilizes a secure, HIPAA compliant telehealth platform.  Services are provided to clients throughout the state of Texas.  Meet virtually from the space that is most comfortable to you without the hassle of driving across town, taking an extended lunch break, or arranging childcare. In office sessions are available in North Central San Antonio. (11330 Old Blanco Road #145, San Antonio, TX 78216). 

What is your approach to therapy?

Ashley's therapeutic approach focuses on improving the capacity for individuals and families to address their own needs and access their own innate ability to heal by establishing a strong working relationship, identifying client strengths, integrating a variety of theoretical viewpoints and applying evidence based interventions.  As a clinical social worker, Ashley offers a non-judgmental, trauma-informed, and culturally sensitive perspective to enhance each client’s functioning.  

   Modalities commonly utilized: 

- Cognitive Behavioral Therapy

- Interpersonal Therapy 

- Solution-Focused Brief Therapy

- Mindful Self Compassion

- Child Centered Play Therapy

- Cognitive Behavioral Play Therapy

 - Child Parent Relationship Therapy (Filial Therapy)

What can I expect?

Therapy is a safe space to process any given concern or stressor that might be causing dysregulation in your life.  A personalized and prescriptive therapeutic approach is utilized with each client to prevent or resolve psychosocial stressors and access optimal growth. Therapy is educational, experiential and goal directed.  The first few sessions consist of gathering information, tailoring an individualized treatment plan, and building rapport.  Questionnaires are often utilized to gather information related to symptoms and areas of functioning.


In therapy, you will gain insight into how thoughts and feelings are connected, how to dispute unhelpful thought patterns and cope with painful emotions.  Throughout our work, we will closely monitor your progress and adjust treatment as needed to ensure you are meeting your treatment goals. Duration of services can be short term or ongoing.

What is filial therapy?

Filial play therapy is a effective psychoeducational approach to therapy that teaches parents the principles and techniques of Child Centered Play Therapy. In filial therapy, parents are trained in therapeutic play skills and receive support to create their own therapeutic play sessions with their children that enable them to better understand their child's feelings, motivations, thoughts and needs and more effectively respond to them at home. This preventative approach to mental health supports children and families by creating the best possible conditions for growth and strengthens the parent-child relational bond. Skills gained from filial play therapy carry over into day-to-day family life reducing parental stress and allowing the parent-child relationship to become more enjoyable. 

Do you accept my health insurance?

AW Wellness is an out-of-network provider.  Special receipts called "superbills" are provided to clients who wish to submit to their insurance company for out-of-network insurance reimbursement. 

Under Section 2799B-6 of the Public Health Service Act, the “No Surprises Act,” you have a right to receive a “good faith estimate” explaining how much your therapy services will cost.  Healthcare providers are required to provide clients who do not have insurance or who choose not to use their insurance for therapy services with an estimate of the cost of those services.

  • You have the right to receive a Good Faith Estimate for the total cost of therapy services

  • Make sure your therapist gives you a Good Faith Estimate in writing at least 1 business day before your appointment.  You may also ask your therapist for a Good Faith Estimate before you schedule an appointment.

  • If you receive a bill that is at least $400 more than your Good Faith Estimate you can dispute the bill.

  • Make sure to save a copy or picture of your Good Faith Estimate.

For questions or more information about your right to a Good Faith Estimate, visit or call HHS at 1-800-958-3059.

Can my partner participate in my therapy?

Partners are welcome and encouraged to participate in therapy sessions.  AW Wellness, however, does not provide couples counseling. Referrals for couples counseling can be provided.

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